The Role of Nursing in Centers of Excellence – Lifting the Quality of Care
The Role of Nursing in Centers of Excellence – Lifting the Quality of Care
Speaker: Farah Al-Qtaishat, Head of Nursing Education, The Specialty Hospital – Amman
Session: JCS Task Force – Nursing and Allied Health, National Conference on Centers of Excellence (2025)
Keynotes:
1. Session Context
• Presented under the JCS Nursing and Allied Health Task Force.
• Highlighted the essential role of nursing in establishing and sustaining Centers of Excellence (CoE) to elevate national standards of care.
2. Concept and Goals
• CoEs promote best practices, innovation, and continuous improvement.
• Nursing within CoEs aims to:
• Strengthen professional and academic roles.
• Standardize evidence-based care.
• Support sustainable, high-quality healthcare systems.
3. Core Objectives
• Achieve clinical excellence and patient-centered outcomes.
• Ensure continuous training and advanced specialization.
• Reinforce institutional and policy support.
• Promote leadership, research, and innovation.
• Improve safety and patient satisfaction.
4. Institutional Role
• Deliver advanced nursing practice under clinical protocols.
• Establish structured education and mentorship programs.
• Collaborate with JNC and JCS on standards and policy development.
5. National Example
• The Specialty Hospital – Amman: First in Jordan to earn JCI certification for Heart Failure and AMI programs.
• Demonstrated measurable quality gains through specialized nursing teams.
6. Regulation and Advancement
• JNC Regulation No. 85 (2016): Defines specialization framework.
• 2025 Updates:
• Specialization exams in 16 fields (May 2025).
• Revised Scope of Practice for Specialist and Advanced Specialist Nurses (September 2025).
7. Specialized Cardiac Nurse
• Integrates advanced technical and clinical skills.
• Collaborates with cardiology and multidisciplinary teams.
• Leads care across acute, rehabilitative, and preventive stages.
• Ensures safety, data interpretation, and patient education.
8. Measured Impact
• Reduced complications, mortality, and readmissions.
• Improved teamwork and communication.
• Higher patient satisfaction and outcome benchmarking.
9. Challenges
• Limited resources and infrastructure.
• Weak integration of research in practice.
• Cultural resistance to change.
• Need for stronger leadership engagement.
10. Future Directions
• Strengthen policy and institutional support.
• Build academic–clinical partnerships.
• Encourage research and knowledge sharing among CoEs.
• Maintain continuous evaluation and benchmarking.
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Summary Statement
Nursing excellence is the cornerstone of quality healthcare.
Through structured Centers of Excellence and empowered nursing leadership, Jordan continues to advance patient safety, clinical performance, and regional recognition in cardiovascular care.
